Managed 3000 Workspace users as part of a two-person team.
Implemented changes and coordinated change management projects.
Created guides and onboarding material in Docs, Slides, and Sites.
Hosted numerous webinars, on-site training and 1-1 sessions.
Supported users through 1st and 2nd level support.
Upskilled 1st and 2nd level supporters Workspace capabilities.
Collaborated closely with global 3rd level support.
Architected and built custom solutions tailored to department needs in close collaboration with stakeholders.
Managed Chrome Enterprise according to best practices.
Assisted in PwC’s migration to Microsoft 365 through guidance, custom solutions, and BigQuery reports.
Food delivery driver
Optimized car maintenance processes through Google Forms
IT support through chat and email to danish and norwegian customers
QA tested internal applications
Created user-facing guides
Onboarded new colleagues
Guided customers through MX record changes for Google Workspace
Receptionist / Piccolo
Prepared meeting rooms
Maintained common spaces
Provided IT support and video conferencing guidance
Runner on TV production trips
Maintained fleet of cars; wax on - wax off.
Assisted primary editors in post-production stage:
Importing recorded footage
Precutting footage, transcribing interviews, and synchronising sound for further processing
Multimedesigner
Københavns Erhversakademi (KEA)
2010-2012
Google Workspace Open
Expired: Nov 14, 2021.
Currently studying for the Associate Google Workspace Administrator certification.
Native Danish
Fluent English
Intermediate Javascript
Google Mail
Google Docs, Sheets & Slides
Google Forms
Google Drive
Google Sites
Apps Script
AppSheet
Chrome Enterprise management
BigQuery (novice)
Change management
Onboarding & training